What to Expect When You Arrive at the Funeral Home

There are hundreds of questions that you probably have about funeral home services, and we understand that this can be one of the most trying times in your life. We’ve compiled some answers to some of the most commonly asked questions relating to both services and funeral homes in general.

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Arranging a Service

The first step when considering your funeral service options is to speak with one of our licensed funeral home directors. This specialist is available to you by phone or email and is completely free of charge. Our funeral director will work with you to understand your funeral service vision and work within your allotted budget, guiding you seamlessly throughout the entire arrangement process. No choices will be made without your consent, as this is not a one-way conversation. We want to hear your ideas and desires and we want you to be a part of the funeral process.

For your reference, the process may include

  • Preparing and filing the official death certificate
  • Scheduling the location, date and time for the ceremony
  • Selecting a casket, urn or other items
  • Preparing an obituary notice
  • Selecting pallbearers

You may also need to sign certain authorizations giving the funeral home and staff permission to carry our certain details of the funeral ceremony, which may include the following:

  • Authorization to embalm
  • Various cremation authorizations
  • An acknowledgement that you received the General Price List
  • ]An acknowledgement of the funeral homes payment policy

We also ask that you bring photos, find memories and enlighten us regarding the likes, passions, hobbies and interests of the deceased.

In summary, below is a checklist of the important information that will be discussed in the arrangement conference.

  • Full legal name and address
  • Social Security Number
  • Date of birth
  • Place of birth
  • Father’s name
  • Mother’s maiden name
  • Veteran discharge papers (DD-214)
  • Recent photograph
  • Highest education achieved
  • Occupation
  • Place of burial (if appropriate)
  • Clothing
  • Clergy name and phone number
  • All survivors (name, location and relationship)
  • Insurance policies (if applicable)

Next, learn more about Funeral Etiquette.

Middlesboro, Kentucky’s Premier Funeral Home